G L.'s review of Merchant One Payment Systems

Merchant One Payment Systems

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Customer Reviews & Ratings
Complaint Posted 11/18/2013
. 1
. 0
ALERT ALERT ALERT
Do NOT trust these people. BIG WARNING!!!!! They have NO INTEGRITY They will lie to you just to make a dollar. I made sure and asked questions about fees. The sales person,, Cust rep told me there were no extraneous fees. Just the ones listed in the
email she sent me. There was supposed to be $20 in fees and 1.93% for the transactions. After 2.5 weeks of processing cards for about $1300, I was charged about $80 in fees. That works out to about 6%, rather than the 1.93% + $20 which should have been about
$40. The manager even admitted that cust rep did not disclose the correct information. Yet, they did nothing except to say sorry. I cancelled my account 2 weeks later which was only 1 week into the next cycle. I get a statement for the last cycle totalling about
$48 for only $250 in charges. I only used their service for about 3 days of the month. Cancelled 1 week after the billing date started. They said they would not reimburse for a partial month. They said I used the service and that was that. BUNCH OF LIARS.
I FEEL LIKE THEY HAVE STOLEN FROM ME. HORRIBLE HORRIBLE HORRIBLE. DO NOT TRUST THESE PEEOPLE.
 
 
 
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Additional Business Information
Hours   Phone   (305) 534-1666 Address   524 Arthur Godfrey Road, Suite 300
Miami Beach, FL 33140
Website   http://www.merchantone.com Email   joseph@merchantone.com
Contact   Joseph Saka Other  
 
 
 
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