Christina Cosmetics

 
2.5 star rating Rating - based on 28 reviews & complaints
ChristinaCosmetics.com serves as one of the leading websites and top manufacturers of natural mineral makeup and organic skincare. Using natural source ingredients that are synergistically blended for freshness, purity, and potency.  
Christina Cosmetics Categories
Cosmetics
Beauty Supplies
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Customer Reviews, Ratings & Complaints
Review Posted 9/13/2021
BE AWARE OF THIS COMPANY
DO NOT ORDER THIS PRODUCT UNLESS YOU INTEND ON USINGS IT FOR THE REST OF YOUR LIFE. FIRST, THEY DO NOT TELL YOU THAT THEIR SO CALLED MEMBERSHIP MEANS THAT THEY WILL CONTINUE TO CHARGE YOU EVERY 60 DAYS FOR THIS PRODUCT. SECOND THEY GIVE A NUMBER F... Read More »
 
 
 
Complaint Posted 9/11/2021
This company is a SCAM!
There should be NO rating stars below. The default automaticly gives them 3 stars but there was no way to give them No stars. Read their Cancelation policy before you place an order and become an automatic member. It states you can only cancel by... Read More »
 
 
 
Complaint Posted 1/1/2021
Against the law
This company changes the year of the expiration date of the credit card on file- even if you cancel/ or your card expires they usually change the date and push out two years so a transaction goes thru Read More »
 
 
 
Complaint Posted 12/30/2020
Liers, Liers
Don't trust this company bunch of liers. I cancelled and they charged me again after one year. NO customer service, no phone or email. DISGUSTED! Read More »
 
 
 
Complaint Posted 11/9/2020
Awful Product - Awful Customer Service -
DO NOT, DO NOT purchase this product. It is a complete scam! The product is nothing more than Bare Minerals, which you can get cheaper at Ulta or Belk's. Furthermore, there is no way to cancel without calling; and even then, you can't get a hold o... Read More »
 
 
 
Complaint Posted 8/18/2020
poor customer service
The product is not what is seen on TV . I tried to call customer service and no one picks up the phone. I have never heard of someone catching COVID 19 via phone. I have been trying for months to cancel order and have not been able to reach anyone... Read More »
 
 
 
Complaint Posted 3/28/2020
Perfect Pigment is scam
Received wrong product, and they signed me up for auto shipment- which i did not consent to. Then there is no email address, won't return phone calls. Frankly...the product is NOT GOOD! Cakey..NOTHING like they portrayed.
TERRIBLE COMPANY!! Read More »
 
 
 
Complaint Posted 1/29/2020
Will not give my credit even though I refused product and it is enroute
This horrible company sent me an automatic shipment when I told them on the first order not to until I used the first order to see if I iiked it. I refused the automatic shipment (I never approved to receive) package and went to the Post Office... Read More »
 
 
 
Review Posted 6/14/2019
Love this makeup!
I have been using this makeup for several years. I confess that I will try something different, but always come back to Perfect Pigment. I am 58 years ,and it works for me. It doesnt settle into lines or anything. I love the ease of it because I d... Read More »
 
 
 
Complaint Posted 7/9/2018
BAD service.
by the time I had to call repeatedly, and was insulted by the customer service person ("That's not true" - sorry, that's what the post office told me), all I wanted was done, don't send me anything - period. You have to argue with customer service... Read More »
 
 
 
Complaint Posted 1/18/2018
Do not subscribe
Cannot cancel subscription. No response or no answer. Phone calls, emails requesting confirmation that they received my request verbally and by email to cancel. Nothing. After trying for months to cancel the subscription I received a shipment and... Read More »
 
 
 
Complaint Posted 7/12/2017
WORST Customer Service, Do NOT buy, Far from "Perfect!"
This review reflects my personal experience with the company "Christina Cosmetics" as of July 2017. I discovered CC through a TV infomercial advertising their "Perfect Pigment" mineral makeup, as most of us have. Being a mother of young children,... Read More »
 
 
 
Review Posted 8/26/2015
. 1
. 0
Love This Product!
Iv been using the Perfect Pigment for a little over a year. Im in love! its really fast to use and its all I need. Customer Service is amazing too they let me know I can get a compact with whatever colors I wanted in it (customized compact) and it... Read More »
 
 
Business's response - by Christina Sullivan: Owner ChristinaCosmetics.comon 6/29/2016
Thank you so much for this amazing comment! We absolutely love to hear you are loving our makeup. We value our loyal customers and want them to be happy with their purchase. We also want to thank you for the nice comments about our helpful custome... Read More »
 
Review Posted 2/12/2014
. 1
. 0
This company could care less if you stay or go!
This is not the way to run a successful business! I never do this but I decided to write a review because I got off the phone with customer service (Melissa) over an hour ago and I am still baffled/mad. I have been a loyal customer of theirs for 2... Read More »
 
 
Business's response - by Christina Sullivan: Owner ChristinaCosmetics.comon 6/29/2016
We apologize for the difficulties you experienced with our customer service. Please be advised Melissa no longer works for the company. We value our loyal customers and are sorry to hear that after two years you are no longer using our Perfect Pig... Read More »
 
Review Posted 7/23/2013
Great Product, Very Helpful Customer Service
I have been using Perfect Pigment Mineral Makeup for 6 months now and I absolutely LOVE it!! I constantly go to the store trying to find a makeup that looks and feels good on my skin while still giving me coverage. I hate the "heavy makeup&qu... Read More »
 
 
 
Review Posted 6/13/2013
Great product
I am almost 63 and I felt the make-up that I have been wearing for years was aging me; I was looking for a more natural look. I saw the info commercial for Christina Cosmetics and I must confess I don't normally buy into those things. I have never... Read More »
 
 
 
Complaint Posted 2/21/2013
they scam you with fees
Christina Cosmetics don't disclose the "conversion FEE of $19.95" anywhere on their website. However, if you buy their product and choose auto delivery and then change your mind and want to cancel - they will charge you with hidden fees that are n... Read More »
 
 
 
Review Posted 1/19/2013
Christina cosmetics
Excellent makeup ! Like most things ladies do your homework first before buying anything online ! Use common courtesy when speaking to anyone in customer service " you catch more flies with honey than with vinegar " You need to always read the fin... Read More »
 
 
 
Complaint Posted 5/25/2012
. 1
. 0
This Company is a fraud!
The phone number does not work and there is no email address! You can not leave a message. Therefore you have no way of canceling this auto renewal. I requested 365 days for cancellation hoping to get in touch with someone by then and they billed... Read More »
 
 
Business's response - by Christina Sullivan: Owner ChristinaCosmetics.comon 7/2/2012
Dear Jenice, The Christina Cosmetics customer service 800 number has actively been in service since 2006. Voicemails are accepted during regular business hours; Monday through Friday from 9:00am to 4:00pm PST. We do not accept emails as most cu... Read More »
 
Complaint Posted 5/16/2012
SCAM THEY STEAL MONEY AND KEEP BILLING YOUR CC COMPANY
I have been trying to cancel my account for years now and they keep billing me. Cancel my account now you thieves account number 125619 I am putting a class action suit against this company I just got married and my husband is an attorney they... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 9:00am - 4:00pm Pacific Standard Time
Customer Service: 1.800.543.7207
Phone   (800) 543-7207 Address  
Website   http://www.christinacosmetics.com Email  
Contact   Christina Cosmetics, Beauty Experts / Customer Care Other  
 
 
 
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