Nathan S.'s review of Dejaun Jewelers

Dejaun Jewelers

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Customer Reviews & Ratings
Complaint Posted 11/18/2009
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Review 11/18/2009
Repair Problem. Did not honor warranty (clam check), Poor Service. Dejaun failed to honor the warranty/claim check. 3 months after I delivered the watch to them for repair (on delivery they handed me a claim check stating there would be no charge and it was covered under warranty), they informed me that I was responsible for the repair cost. I had been calling them every other week to find out the status, and until this week they had told me it was being repaired and would be returned soon. Not only did they lie to me (and my wife); they failed to return my phone calls countless times. I would recommend avoiding doing any business with this unprofessional company.
 
 
 
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Additional Business Information
Hours   9 AM- 5 PM Phone   (818) 783-3960 Address   14006 Riverside Drive Suite 35A
Sherman Oaks, CA 91423
Website   http://www.dejaun.com Email   jack@dejaun.com
Contact   Jack Maralian Other  
 
 
 
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