John J.'s review of EuroStone Masters

EuroStone Masters

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Customer Reviews & Ratings
Complaint Posted 3/19/2013
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BEWARE of this contractor!
Tim Koester (Eurostone Masters in Ojai, California) installs a defective product with unacceptable, unprofessional workmanship. Tim installed a countertop in my home and I DO NOT WISH his work upon anybody. His work is not calculated. He does not honor
his warranty. He does not guarantee against water damage (the purpose of a having countertop!). He over promises and over sells himself. He does not have control of his tools and even relied on using mine! His sealant and "overlay system" is defective and
it chips within ONE MONTH! His product won't last a couple of years before you need to replace it. This is money and time WASTED. I paid Tim a 50% deposit and he began working. He left screws sticking out of my counters, he damaged cabinets, he cannot cut
straight lines (sinks, cooktop, breakfast bar), and he cannot measure level, evenness, nor square. I could not accept the work and did not pay the rest after he AGREED to a deduction. He threatened me over the phone saying that he would report me to the city
and file a lien on my house. One month later, I got a letter in the mail from the SB Court saying Eurostone Masters was SUING ME! I now have to pay another company $1000+ to remove his defective materials and pay them to start all over again. If it is not
obvious to you by his other reviews and his F rating by the BBB, please do yourself a big favor and STAY AWAY FROM THIS CONTRACTOR. His license should be taken away and as the other review says "THIS GUY NEEDS TO BE PUT OUT OF BUSINESS."
 
 
 
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Additional Business Information
Hours   Phone   (805) 525-8362 Address   12475 Santa Paula / Ojai Road
Ojai, CA 93023
Website   Email   eurostonemasters@att.net
Contact   Tim Koester Other  
 
 
 
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