Sami S's review of Guthy-Renker Corporation

Guthy-Renker Corporation

         
Customer Reviews & Ratings
Review Posted 1/7/2012
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Billing Matter resolved
Proactiv claimed they sent/billed me a package I never asked for. They continued to send me this bill for about six months before sending it to a collection agency. I've asked them to provide proof I received this package with either my signature or tracking number and they couldn't. They also would not clear the balance. I then submitted a complaint to the Better Business Bureau and a week later the issue was resolved and an apology was issued. I'd like to thank the BBB and Proactiv for resolving the issue promptly after I was forced to take action.
 
 
 
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Additional Business Information
Hours   Online services. Phone   (310) 581-6250 Address   3340 Ocean Park Blvd
Santa Monica, CA 90405
Website   http://www.guthy-renker.com Email   CustomerRelations@guthy-renker.com
Contact   Customer Relations Other  
 
 
 
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