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Horrible experience
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This agent & his associates failed miserably to live up the promises of services they boast about on their website. John is a fast talker and hooks you into believing he is there for you but once any paperwork is signed you never hear back from him. He
is difficult to reach, you spend a majority of your time leaving messages that are never returned, or you are pawned off on an inexperienced assistant. You are made to feel like a burden by calling to obtain basic information that should be a standard service
from an agent. He is disorganized and lost paperwork several times, resulting in myself and the other party having to resend it several times. His time frames are unrealistic and you come to find it's all lip service. He cost me a deal & I have since moved
on and have found another agent that actually values my business and customer satisfaction. Very disappointed in this agent and how he runs his company. I would never recommend John Sabourin or Home Authority. There are plenty of other brokers/agents that
will give you the attention and time you need.
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