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Great Experience Home Loan Enterprise (Jimmy Trinh)
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Thanks once again Home Loan Enterprise for your great customer service and especially to Jimmy Trinh (Senior Mortgage Advisor) for being instrumental in closing another loan for me. This was the third transaction I have had with HLE and with Jimmy being the person handling the loan paperwork. I first contacted Jimmy in January 2012 and spoke with him with regard to a possible refinance. I explained to Jimmy that I had a 6.20% interest rate and he was able to provide me with a much lower rate, which ultimately saved me several hundred dollars a month. This refinance went extremely smooth and the Good Faith Estimate Jimmy provided was within dollars of my final loan document figures. I was impressed with Jimmy’s knowledge and professionalism throughout this transaction. Jimmy explained that if rates went lower, I could refinance with HLE at a minimal cost, if any. As most of you know, interest rates continued to drop and in October of 2012, I contacted Jimmy again. He went forward with another refinance and like the first one, Jimmy was right on target with the Good Faith Estimate and their overall fees associated with this refinance were very low. He was able to lock in the interest rate and close the loan within 3-weeks, which to me was remarkable. I heard so many horror stories from others who refinance from other lending institutions that I felt so blessed to have Jimmy Trinh be my loan advisor. Since my first two transactions went so smooth with Jimmy, I recommended to others to have Jimmy do their refinances and purchases. In May of 2013, I purchased a home and without hesitation, I contacted Jimmy to help with the entire purchase transaction. This would be the third time in 1½ years I had the opportunity to used Home Loan Enterprise and was fortunate enough to have Jimmy as the person who handled all the necessary loan documents. As with my two prior refinances, Jimmy was very well versed with the purchase contract and documents. Jimmy was able to expedite having all my paperwork turned in and sitting at the escrow office within 1-week! My real estate agent was amazed with Jimmy’s professionalism, knowledge, and most of all Jimmy’s work ethic. My agent commented to me that in his 30+ years in real estate, he never experienced anyone more dedicated then Jimmy Trinh, and that he would recommend people go through Jimmy for their refinances and purchases. As far as I am concerned, Jimmy is one of a kind in today’s loan market. While other loan agents call it a day, you can find Jimmy busy, working long hours in order to help expedite the loan process. I recall receiving e-mails from Jimmy that he wrote late at night so that he could stay ahead. Jimmy is articulate in his correspondence, very thorough and most of all, Jimmy works very well with escrow officers, lenders, and even the other side’s real estate agent to get the loan to close. If one is looking at either refinancing or actually making a purchase, they need not look any further and contact Jimmy Trinh from Home Loan Enterprise. Jimmy is willing to go over all the details of your loan. You will not be disappointed in his endeavor to provide you with the best customer service and financing. If you are looking to obtain funding for a refinance or a purchase, take my advice and contact Jimmy. He is the type of loan advisor that will get your loan reviewed quickly and efficiently, and do it in a timely manner. As mentioned, I have used Jimmy in my last three loan transactions and would not think of going to anyone else. Thanks again Jimmy for making my refinances and purchase go extremely smooth and without any surprises. Keep up the Great Work that you do. Thanks again- Gil & Laure C. (May 2013)
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