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First-time buyer - Excellent Customer Service
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After the power supply I received was faulty, I called Impact and got the best response from an online firm in a while. They promised to ship a replacement immediately. I came away feeling like they cared about me as their customer. Here's an excerpt from
my email exchange... Dennis, thanks for the excellent service. I look forward to installing the new PSU and getting my computer back in service. The customer service you and your colleagues have provided is outstanding and I look forward to future business
with Impact. Thanks again. Finally, the psu Impact provided was exactly as advertised and reasonably priced. Online businesses that provide this quality of service should be noted and the word spread across the Web.
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