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Review 5/26/2011
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I wanted to let you know that I absolutely love the glass vases and favor boxes -- I received my package today!! I've done a great deal of ordering on line for my wedding, and out of every company I've had to deal with lately, I am happiest with your service. I wasnt sure about whether the color of the boxes would match my scheme, but May took the time to walk me through all the options -- she provided excellent service. (Please let the appropriate manager know)!
It was also rejuvenating to see the care and attention you put in to your products and packaging. Other orders I've received from CA often end up banged up inside, with products bent or damaged. Also, many companies I've been dealing with have been extremely late. I really appreciated getting the Fed Ex tracking number from you immediately, so I could track the progress. And of course, it arrived right on time.
I have already told friends about Koyal... keep it up folks! (And thank you especially May)
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Business's response - by Sheetal P.on 5/27/2011
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Thank you for your kind words, and for highlighting the service provided by customer service agent, Maye. We will pass along your comments to Maye's supervisor. We look forward to working with you again.
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