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Review 11/5/2008
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The movers were hired to pack up an apartment in Long Beach, drop off a Piano at a place in Hermosa Beach and place the remaining items at a Public Storage Location in El Segundo on March 23, 2008
We contacted 1 Mover Depot and told them all aspects of the move including the fact a piano would be part of the move. The movers informed us of a $700 surcharge for the piano at the time of the move.
After the movers drove our property to the final destination at Public Storage, the foreman of the moving company convinced us to use their storage facility instead of Public Storage under false pretenses. The foreman specifically told us if we used their storage facility, we could freely move our items in and out of their location at 1 Mover Depot during their business hours.
The foreman closed up their truck and ready to leave, then had us sign all the forms before he showed us the final bill for the move. It was then clear to us that the mover added numerous fraudulent and padded charges to the bill.
The foreman threatened us they would confiscate everything in the truck unless we signed that we accepted their bill and the first month storage We found out the following Monday that we were not allowed to access our property at their location. This was unacceptable to us so we asked them to return everything back to our original storage location in El Segundo.
The owner told us we would have to forfeit the balance of the $250 monthly storage fee we paid in advance, and pay him an additional $364 flat rate to move our property back to our original intended destination.
The owner then told us to take them to court if we do not agree with the charges. I disputed the charge with the credit card company, but it was reversed when the movers altered my remarks to verify their claim that I was a satisfied costumer
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