Dic M.'s review of OneWest Bank, FSB

OneWest Bank, FSB

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Review Posted 12/2/2010
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Review 12/2/2010
I have for over 2 weeks to connect with a real person to help solve my friends foreclosure sale. I have emailed documents showing I was able to pay off in 45 days or catch up in 2 weeks. Not one return email or call. The lawyer's office also emailed without a reply. Just very poor customer service.
Wouldn't money be better then a empty home?
I have called:
877-741-9378
877-309-9037
877-736-5556*
877-908-4357
800-669-2300 ext 3 ext 5100
800-571-5411 ext 203
Once I got 877-736-5556 the young lady was very nice but could not find any documents emailed or faxed by the home owner or myself and we redid them.
Just poor service. And yet STILL IN BUINESS
 
 
 
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Additional Business Information
Hours   Monday to Friday 9:00AM to 6:00PM Phone   (800) 669-2300 Address   888 East Walnut Street
Pasadena, CA 91101
Website   http://www.owb.com Email   cce@owb.com
Contact   Brenda Diaz Other  
 
 
 
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