Kristin M.'s review of Starr Law Group

Starr Law Group

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Customer Reviews & Ratings
Complaint Posted 12/3/2013
. 1
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Do Not Use this Group, Only Wants to Make Money, Not help People
I am behind on my mortgage by several months and I did not know there was anything that could be done. One day I was trying to set up a payment arrangement with my servicer and they told me I could do a loan modification, this was news to me and I should
have been told this the first time I was behind but the mortgage company did nothing. I went on the mortgage companies website and filled out the paperwork for the modification and went to submit it and them I was told I did not qualify because we had just
refinance in May. The company told me to go on their website and click on the HAMP button and I could get help. A day or so later the Starr Law Group called me and said that I would qualify for a modification since we had the loan since 2008 and that they
could lower my interest rate and I would not need to make a mortgage payments until March and to stop making any payments to my mortgage company.After going over my budget with Michael Chambers I was scolded for making my car payments and medical bill payments
(one of which filed court papers against so I didn't have a choice). He told me they would get the papers filed with my mortgage company right away but there would be a cost of $879.00 for the initial filing and three payments for three months of $700.00 for
the process. I thought I had read somewhere that companies weren't supposed to charge upfront for this assistance but since they were lawyers I thought maybe it was different. The first payment was to come out on the 25th. They were going to take $400 and
then the $479 on the 29th. I had told them I did not have the money to make those payments with only a couple days notice but I would try. I got paid on the 25 and I have all my bills on autodraft on the 25th but I pulled out the extra 500 so I would have
it on the 29th. They did not bill my account until the 29 for the 400 and all my bills had been pulled from my account and I did not quite have $400 so the bank returned there draft. Also during this time of when the filed with my mortgage company they said
they would call me as soon as the papers were filed. I would get the receipt from the mortgage company that they had received them and the next day a check list of everything I needed to provide to Starr Law group, that was all to take place on the 22 and
23. I got no phone calls, emails nothing. Yesterday, Dec 2, I received a phone call that may payment hadn't cleared and they were going to charge me $50 for the nsf fee and they had already submitted for the second payment. I told them not to do that because
of them submitting the first payment late had cause overdraft fees on my account and it wouldn't go through. I offered to make a payment on a debit card and the pay close to the balance on 10th and then on my next payday which would be Dec 24 I would pay whatever
was left and the $700 that was due. Michael Chambers was a real jerk and was saying now I would have to pay two $50 NSF fees since they already sent off for the second payment. I was offering to make payments and they were not willing to work with me one bit.
I looked them up and found all kinds of scam reports on them. Michael Chambers left me a nasty voicemail and said they couldn't make any payment arrangements with me, not once but twice yesterday and then had the nerve to say at the end of the voice mail"Not
a nice Christmas present is it". He also accused me of not being able to afford my house. That is not the case we just fell on hard times and need to get through a couple months and will be OK again.Michael Chambers and the Starr Law Group is only out to make
money and not help people. They must have bought their rating with BBB.
 
 
 
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Additional Business Information
Hours   Phone   (188) 839-54838 Address   351 Cyress rd.#200
pompano, FL 33060-7159
Website   Email  
Contact   Other  
 
 
 
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