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Review 5/18/2009
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I have been with this service since August, 2004. I thought that everything was going as planned until my estimated payoff date passed in February, 2009. I'm now told that my new estimated (that's right, estimated) payoff date is August, 2009, six months from my estimated date . When you take my payment into consideration, it is nearly a $5000 difference.
When I asked why this happened, no one at the company can explain. All I am told is that the original date is an estimate. My interest rates are fixed, I've made all my payments, how in the world can their estimate be off by six months and $5000?
Also, I've received 2 notices from creditors that United is paying telling me that the payment has been missed and that if I miss another, I'll be taken off of the program. My payment to United was made, so I'm not sure what is happening on their end, but it is very annoying.
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