Design Windows And Doors, Inc.

4.1 star rating Rating - based on 28 reviews & complaints
Full line of products, including Vinyl, Wood, Aluminum, Clad, Custom Stained Glass, wood and fiber glass doors and much…much…more!  
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Design Windows And Doors, Inc. Categories
Glass and Window Glazing Contractor
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Customer Reviews, Ratings & Complaints
Complaint Posted 2/21/2013
Bad Installers
Installers Andrew and Joe were awful. They showed up at noon to install 12 windows. I was told they would start by 10 AM. Andrew said they’d be done by 5 PM. I knew then I was in trouble. They eventually finished up at 9:30 PM. Andrew was constant... Read More »
 
 
 
Review Posted 12/27/2012
Don't believe 1 persons negative review.....my experience was GREAT!!!
I recently had 25 wood clad windows and 4 french doors replaced by Design Windows. My experience was fantastic from start to finish! I asked for several references from Design and was very pleased with the feedback I was given. One of the referenc... Read More »
 
 
 
Review Posted 7/20/2012
Ask for Joe!
We just replaced all the windows and a front entry door in our home. Our experience with Design Windows was excellent. They were prompt for the estimate and kept us informed throughout the entire process. They were very competitive with their pric... Read More »
 
 
 
Review Posted 12/2/2011
I highly recommend Design Windows....
Had just purchased a house that we were flipping and desperately needed new windows. I wanted a cheap price but not a cheap window. I expressed my concern to several companies about quality and how quickly I needed them. This is why I choose Desig... Read More »
 
 
 
Review Posted 11/18/2011
Review 11/18/2011
Out of all the contractors I have hired over the years, Joe with Design Windows was friendly...not pushy like some of the other guys, very knowledgably and most importantly fulfilled our purchase agreement prior to the anticipated wait time and th... Read More »
 
 
 
Review Posted 10/18/2011
Review 10/18/2011
From in-home sales call, through follow-up coordination and installation, a thoroughly professional and enjoyable experience. And a great price, too. Design outbid two other companies (one big box; one mom & pop) by several hundred $$$$. Read More »
 
 
 
Review Posted 10/11/2011
Review 10/11/2011
Design Windows had a large selection to choose from and our sales rep Fausto was very knowledgeable, kind and patient. The installers worked diligently throughout the install and the office was a pleasure to work with.

Read More »
 
 
 
Review Posted 9/15/2011
Review 9/15/2011
We recently ordered Madison Windows. We were originally quoted 4-6 weeks for installation. To our surprise I received a phone call a little after 2 weeks to schedule our installation. Everyone was very friendly. The installers were very considerat... Read More »
 
 
 
Review Posted 9/14/2011
Review 9/14/2011
Wonderful service from beginning to end, we had our windows replaced and we can feel the difference already, we are very happy we our decision to go with Design windows and Doors, Great job to Joe and the staff Read More »
 
 
 
Review Posted 9/9/2011
Review 9/9/2011
From beginning to end I had awesome service. When I called the office they were always friendly. Everthing was completed on time. Everything was the way I wanted it. The installers were quick, efficient and curtious and even smelt good! I rate thi... Read More »
 
 
 
Review Posted 9/2/2011
Review 9/2/2011
Once again...Design Windows has done an outstanding job on our home. This was our second time in using them to complete our home improvement projects. First our windows were replaced during a heat wave..WOW what a difference in appearance as well... Read More »
 
 
 
Complaint Posted 8/28/2011
Review 8/28/2011
To begin with it took us almost two months from the date of signed contract to the installation date. Delivered frames were much smaller than windows openings.
I understand that installers tried to be safe and have enough gap between frames and w... Read More »
 
 
 
Review Posted 7/27/2011
Review 7/27/2011
I had Fausto out at my house to bid my entry door project. I was amazed at the large selection Design Windows & Doors offers for entry doors. Fausto is the most kind, polite and non pushy sales rep we have ever had in our home. Our door was instal... Read More »
 
 
 
Review Posted 7/20/2011
Review 7/20/2011
This company have an excellent leadership.... I am talking about the owner. He cares for his customer. When I had a contract with this company, and when the windows were completed, I wasn't happy with the product installation. I was to the point o... Read More »
 
 
 
Review Posted 7/16/2011
Review 7/16/2011
Design Windows installed our beautiful french doors a couple of years ago. Their pricing could not be beat, they completed the install on schedule with upmost quality and to top it off have stood by their customer satisfaction guarantee ever since... Read More »
 
 
 
Review Posted 7/15/2011
Review 7/15/2011
From the initial visit/consultation to the actual window install, I was met with very respectful individuals. The install team did a nice job and actually finished ahead of the time frame given. I have recommended then to several friends. Read More »
 
 
 
Review Posted 7/14/2011
Review 7/14/2011
We had most of our windows replaced and have liked them for the most part. The problem with Design Windows and Doors is mostly their "wait time". Don't ever expect anything to happen "soon". In the end, the job was satisfactory but nothing to writ... Read More »
 
 
 
Complaint Posted 2/19/2011
Review 2/19/2011
I purchased windows in 2009 and was pleasantly surprised at how friendly and curitous everyone I encountered at Design Windows was.
I would refer them to anyone. Read More »
 
 
 
Review Posted 2/15/2011
Review 2/15/2011
I looked hard for a window company that I could trust, I had 6 estimates all in one day, this company was the more patient and offered the most features, I was thrilled with the installation, and I am happy to refer them to my friends and family.... Read More »
 
 
 
Review Posted 2/9/2011
Review 2/9/2011
Robin was the ultimate professional!!! She was great with follow up and follow through! Your installers were clean, courteous, and very mindful of our home and belongings. I have and will continue to recommend your company. Read More »
 
 
 
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Additional Business Information
Hours   Phone   (866) 945-4599 Address   9798 1/2 19th Street
Alta Loma, CA 91737
Website   http://www.designwindowsinc.com Email  
Contact   Joe Pentolino Other  
 
 
 
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